Privacy Policy
Legal information
Les Services Xecoon inc. is a Quebec-registered company responsible for the processing
of personal information related to the Xecoon mobile application and the website
https://xecoon.com.
This policy complies with:
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Quebec’s Private Sector Privacy Act
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Law 25
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PIPEDA (Canada)
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International best practices (including GDPR)
Contact: assistance@xecoon.com
1. Introduction
This Privacy Policy explains how Xecoon collects, uses, stores, protects and shares personal
information, as well as the rights of users.
2. Definitions
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Personal information: information identifying a natural person
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Xecoon Application: mobile matchmaking platform
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Website: https://xecoon.com
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User: any person using the application or services
3. Commitment to privacy
Xecoon is committed to privacy through:
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privacy by design
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strong technical and organizational safeguards
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transparency in data processing
4. Personal information collected
4.1 Information provided directly
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name
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email address
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phone number
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profile photo and bio
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location
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account type
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messages
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supporting documents (if applicable)
4.2 Automatically collected data
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IP address
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device identifiers
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browsing data
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language and time zone
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error logs
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location data (based on settings)
4.3 Third-party data
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app stores
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technical service providers
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marketing partners (aggregated data)
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public authorities when required by law
5. Purposes of use
Data is used to:
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manage user accounts
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enable matchmaking and communication
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recommend profiles
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manage payments
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send notifications
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provide support
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prevent fraud
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comply with legal obligations
6. Legal basis
Processing is based on:
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user consent
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contract performance
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legal obligations
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legitimate interests
7. Data retention
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active accounts: duration of use
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inactive accounts: deletion after 24 months
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messages: legal needs
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location data: max. 60 days
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support data: up to 5 years
8. Data sharing
No sale of personal data.
Shared only with authorized parties, service providers, legal authorities or successors.
9. International transfers
When data is processed outside Quebec or Canada, equivalent safeguards are applied in
accordance with Law 25.
10. Data security
Security measures include access control, encryption, monitoring and incident procedures.
Users and authorities are notified when required.
11. Your rights
You have the right to access, rectify, delete data, withdraw consent, request portability,
object to processing and file a complaint with the CAI.
12. Job applications
Recruitment data is used solely for evaluation purposes and retained for up to 24 months.
13. Privacy Officer
Name: Yves Zogo
Title: President
Email: zogoyves165@gmail.com
14. Policy updates
This policy may be updated at any time. Significant changes will be communicated.